Privacy Policy

The controller of your personal data is WELC Group Europe S.L., with registered office at Calle de Téllez, 3, Oficina 8, 28007 Madrid, Spain, tax identification number (CIF) B23902711 (VAT ESB23902711), email info@welcgroup.eu.

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

When you use our contact form, we collect the name, email address, organisation (optional), and the content of the message you send us.

When you visit the website, our hosting provider automatically processes certain technical data (such as IP address, browser type, and access times) in order to deliver and secure the site.

We process the data submitted through the contact form solely to respond to your enquiry and to communicate with you in relation to it.

We process technical data to operate, maintain, and protect the security of the website.

The legal basis for processing contact-form data is your consent, given when you submit the form (Article 6(1)(a) GDPR), together with our legitimate interest in responding to enquiries (Article 6(1)(f) GDPR).

The legal basis for processing technical data is our legitimate interest in the security and proper functioning of the website (Article 6(1)(f) GDPR).

We keep the data you send through the contact form only for as long as necessary to handle your enquiry and any resulting relationship, and thereafter for the periods required by applicable law. Technical logs are kept for limited periods for security purposes.

We rely on the following service providers, which process personal data on our behalf under data-processing agreements: Vercel Inc. (website hosting) and Fastmail Pty Ltd (email services).

We do not sell your personal data, and we do not share it with third parties except as necessary to operate the website and respond to your enquiry, or where required by law.

Some of our service providers may process data outside the European Economic Area. Where this occurs, such transfers are protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

You have the right to access, rectify, and erase your personal data, as well as the rights to restrict and object to its processing and the right to data portability. Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out beforehand.

To exercise these rights, please contact us at info@welcgroup.eu. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

We may update this privacy policy from time to time. The current version is always available on this page, with the date of the last update shown above.